F.A.Q’s


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Postage 

Postage is a domestic flat rate of $8.00 and is a tracked parcel throughout Australia Post. I track every item for everyone’s piece of mind because of the time and cost involved in making each item.

How long does it take to get my item

Postage within Australia will take 3-5 days, I liked to assume 5 business days as that is highly likely. Overseas it will take 4-6 weeks to reach you.

If you wish your item to be posted express there will be an extra cost involved, please contact me if you have any questions.

If an item is not ready to go, please allow One Week on top of postage time for me to make the item. Everything is Handknitted. Usually if I have the yarn it will be quicker than 5 business days, but I like to overestimate just in case I’m very busy.

If for some reason I do not have the colour you want and I need to order it in, it may take an extra two weeks due to the supplier taking that long to fill orders. If this is the case I will let you know via email. 

Usually you can expect your order to be made within 3 biz days plus postage time.

Can I Custom Order?

Yes, of course! Just message me through the contact Us form and we can get that process started.

I don’t see any baby or children’s items - do you make those?

Yes! I started my business with baby’s hats, I have moved away from them as I find it hard to stock the exact colours in different sizes people would like, especially as babies grow and change so quickly! I always found I had the wrong size and/or colour when selling at markets - so now I make baby items to order as it’s less hit and miss. You can have bonnets, beanies, booties, layettes etc.

I need something for the man in my life, help!

I have a range of beanie options and scarves for men, if you don’t see what you want please just ask!

Do you do Jumpers?

Certainly! I am a highly skilled knitter and I can knit jumpers or anything your after. However I do not list them as most people don’t want to pay for a Handknitted jumper. For an adult a jumper costs $100-$120 just in yarn alone, then the time it takes to handknit it. That is 2-3 weeks of knitting straight. So a standard jumper will cost at least $200-$240 starting. Then there is lace knits which would cost more being more complicated to knit.  The advantage however is having a luxurious soft wool that will keep you warm in a jumper and will fit perfectly because I can knit to your exact size with your own personal measurements! And having it shaped and styled for your own body.

Please message me to find out more.